baajilive Terms and Conditions
Please read all our terms and conditions carefully before using this platform. By registering, you are considered to have accepted these terms.
Introduction and Definitions
1.1 Introduction and Applicability
baajilive is an online gaming and betting platform that provides casino games, sports betting and live gaming services for users in Bangladesh. These terms and conditions form the legal agreement between the company operating the platform ("Company") and the user ("Member").
By accessing this website or application, completing registration, or using any service, you automatically accept these terms. If you do not agree with these terms, please stop using the platform.
1.2 Key Definitions
- "Platform" refers to the baajilive website, mobile version and all related services.
- "Member" or "User" refers to any registered individual or account holder.
- "Account Balance" refers to the total available amount combining a member's real money and bonuses.
- "Bonus Funds" refers to additional balance received from promotional offers.
- "Wagering" or "Rollover" refers to the minimum betting amount required before a bonus can be withdrawn.
- "Taka" or "BDT" refers to Bangladeshi Taka.
Account Registration and Eligibility
2.1 Age Limit and Eligibility
To register on the baajilive platform and use its services, a member must be at least 21 years old. Opening an account in the name of a minor or placing bets on their behalf is strictly prohibited. The Company reserves the right to verify age at any time and may hold withdrawals until verification is complete.
2.2 Single Account Policy
Each individual may open only one baajilive account. If a single person holds multiple accounts, the Company reserves the right to confiscate all duplicate accounts and their full balances. Accounts may be closed without prior notice in such cases.
2.3 Providing Accurate Information
During registration, members must provide their accurate and complete information. Providing false, incomplete or misleading information may result in immediate account cancellation and forfeiture of all accumulated balance.
- The member's name must exactly match their national identity card or passport.
- The mobile number and email address must be active and personal.
- Any changes to information must be reported to the support team immediately.
2.4 Account Security
Members are fully responsible for maintaining the security of their own account. Passwords must not be shared with anyone. If unauthorized access to an account is suspected, our support team must be notified immediately. The Company will not be responsible for third-party activity.
Deposits, Withdrawals and Payment Policy
3.1 Minimum Deposit Amount
The minimum deposit amount for each payment method is ৳500. No deposit below this amount will be accepted. Supported payment methods are: bKash, Nagad, Rocket, Upay and direct bank transfer.
Members must deposit from a payment account registered in their own name. Deposits from third-party payment accounts are not accepted and such transactions may be returned.
3.2 Minimum Withdrawal Amount
The minimum withdrawal amount is ৳800. The standard withdrawal processing time is 15 minutes to 2 hours. In some cases, this may take a little longer due to security verification or bank processing.
Withdrawal requests will only be processed to the payment method used for the most recent deposit.
3.3 Withdrawal Verification Process
For large withdrawal amounts, the Company may request identity verification documents. Members may be required to submit a copy of their national identity card, passport or birth registration certificate. Withdrawals will only be completed after documents are successfully verified.
- All large transactions are monitored to prevent money laundering.
- Accounts may be temporarily suspended while suspicious transactions are under investigation.
- The Company reserves the right to reject withdrawals in cases of fraudulent or unusual activity.
Bonuses and Promotional Offers
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit up to a maximum of ৳20,000. For example, depositing ৳1,000 will give you a ৳1,000 bonus and your total balance will be ৳2,000. Depositing ৳42,000 or more will give you the maximum ৳20,000 bonus and your total balance will be ৳62,000.
This bonus can only be received once per account and must be claimed within 72 hours of the first deposit.
4.2 Wagering or Rollover Requirements
A 15x wagering requirement applies to the welcome bonus. This means the member must wager a total of 15 times the bonus amount before the bonus funds become withdrawable. Bonus funds cannot be withdrawn directly without fulfilling the wagering requirement.
- Some games may not be included in wagering calculations or may be partially included.
- Winnings from bonus funds will only be withdrawable after the full wagering requirement is met.
- Real funds are always used before bonus funds when placing bets.
4.3 Other Promotional Offers
From time to time, baajilive offers various promotional offers, cashback and special tournament offers. Each offer has its own terms and conditions, which can be found on the relevant offer's detail page. As a general rule:
- Each offer must be claimed within a specific time limit.
- Multiple bonuses cannot be active at the same time unless the offer's terms explicitly state otherwise.
- The Company reserves the right to modify or cancel any promotional offer.
- If bonus abuse is found, the account may be closed and the bonus forfeited.
VIP Program and Cashback
Bronze Level
Bronze level members are eligible to receive up to 0.3% cashback per week. This level can be maintained through regular gameplay.
Silver Level
Silver level members are eligible to receive up to 0.5% cashback per week. This level can be reached from Bronze through consistent activity.
Gold Level
Gold level members are eligible to receive up to 0.8% cashback per week. This is the highest VIP level and provides the most benefits.
5.1 VIP Rules
- VIP level advancement depends on a member's overall activity and dedication.
- Cashback amounts will be automatically added to the account each week.
- Minimum wagering requirements may also apply to cashback funds — details can be found on the relevant offer page.
- VIP benefits may be suspended for inactive accounts.
Gaming Rules and Prohibited Activities
6.1 Fair Play Policy
baajilive is committed to ensuring a fair and transparent gaming environment. All games are operated using certified Random Number Generator (RNG) technology, which ensures completely impartial and verifiable results.
6.2 Prohibited Activities
Any of the following activities are strictly prohibited and may result in account cancellation and forfeiture of funds:
- Operating two or more accounts.
- Following a specific strategy or plan to exploit the bonus system ("bonus hunting").
- Playing games using automated bots or software.
- Attempting to influence game outcomes by colluding with others.
- Attempting fraud through chargebacks or payment reversals.
- Exploiting technical errors or bugs in the platform to gain an unfair advantage.
6.3 Technical Issues
If a game is interrupted mid-session due to server outages, connection problems or technical errors, the Company will attempt to provide a reasonable resolution. Unusual winnings resulting from technical errors may be considered void.
Privacy and Data Protection
7.1 Data Collection and Use
baajilive collects, stores and processes members' personal information. This information is used only for account management, identity verification, service improvement and meeting legal obligations. Personal information is not sold to third parties.
For more details, please read our Privacy Policy.
7.2 Cookies and Tracking
Our platform uses cookies to improve functionality and enhance user experience. By using the platform, you are considered to have consented to the use of cookies.
7.3 SSL Security
All data transmissions are protected by SSL encryption technology. Payment information is never stored directly on our servers — it is always processed through the payment provider's secure system.
Responsible Gaming and Self-Exclusion
8.1 Responsible Gaming Policy
baajilive places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and it is our responsibility to ensure it never becomes a problem. This platform is for individuals aged 21 and above only.
8.2 Setting Limits
Members can set their own deposit limits, loss limits and session time limits. Contact our support team to activate this feature.
8.3 Self-Exclusion
If a member feels that gaming is having a negative impact on their life, they can request self-exclusion. In this case, the account will be temporarily or permanently closed for a specified period. Details can be found on our Responsible Gaming page.
Limitation of Liability
9.1 Service Availability
The Company strives to keep the platform available at all times, but temporary interruptions may occur due to maintenance, technical issues or third-party service outages. The Company will not be liable for this.
9.2 Third-Party Software
baajilive uses software from third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). baajilive is not directly responsible for technical issues within these providers' games, but will provide active assistance in resolving problems.
9.3 Payment of Winnings
All valid winnings will be paid in a timely manner. However, the Company reserves the right to withhold payment of winnings resulting from a breach of these terms, fraudulent activity or technical errors.
Amendments and Dispute Resolution
10.1 Right to Amend Terms
baajilive reserves the right to change these terms and conditions at any time. Changes will be published on this page and will take effect from the date of publication. Members will be notified by email for important changes.
Continued use of the platform after changes will be considered as acceptance of the new terms.
10.2 Complaints Process
If you have a complaint, first contact our support team via live chat. If the issue is not resolved within 72 hours, send a detailed complaint by email. We take every complaint seriously and are committed to a fair resolution.
10.3 Account Closure
For serious breaches of these terms, the Company may suspend or permanently close any account without prior notice. Legitimate funds (not bonus funds) will be returned unless the breach involves fraudulent activity.
- Members may also request closure of their own account at any time.
- All pending withdrawals must be completed before requesting account closure.
Contact Us
If you have any questions about these terms and conditions, our support team is available seven days a week, twenty-four hours a day.